Policies & Disclaimers

Copyright.

CRWND Illustrations and Keliah Smith reserves the rights to all copyrights and ownership of images and art work shown on the Our'iginally Crowned website. Any violation of copyright infringement to the images of Our'iginally Crowned may ensue legal action and that thereof. Please respect the art and the artist. Thanks!

 

Ship Time.

Please allow 2-7 business days for production time on apparel products (t-shirts etc.) and 2-5 business days for non-apparel products(posters etc.) with 5 to 10 business days of shipping (on average 2 weeks). 95% of our orders are shipped within 5 business days, and more than half are shipped within 3 business days or less. 


Returns/Exchanges.

All items are custom and are considered final sales upon receipt. No exchanges or refunds will be permitted except for damaged or defective items. In the event of a damaged or defective item, please send a clear photo of damaged item to kelaartstudio@gmail.com with your order number, name and callback number for us to reach you within 24 hrs of receiving your order. 

 

Holiday Volume/Slower Processing.

Please allow consideration for high volume and delayed shipping time on all orders around mid-November through December due to higher volume experiences.

 

Lost or Stolen Items.

Kela Art Studio is not liable for any lost or stolen items. Once your ordered package has left our facility, it is now in the hands of the delivery service in which you have ordered through and a claim will have to be filed through that courier selected at time of purchase or checkout (UPS, Fed Ex, etc.).